Refund policy
We want you to feel confident trying our products. That’s why every order is backed by our 30-day money-back guarantee.
If you don’t feel calmer, more focused, or balanced within 30 days of receiving your order, you can request a refund—no stress, no hassle.
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30-Day Guarantee
You have 30 days from the date your order is delivered to request a refund.
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Who This Is For
Our guarantee is designed to give first-time customers a risk-free way to try our gummies.
One opened product per order is eligible under our satisfaction guarantee
Any additional items must be unused and in original condition
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What’s Not Eligible
To keep things fair, refunds are not available for:
Requests made after 30 days
More than one opened product per order
Products not purchased directly from our website
Shipping fees (unless your order arrived damaged or incorrect)
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Damaged or Incorrect Orders
If your order arrives damaged or incorrect, we’ll make it right.
Please contact us within 7 days of delivery with:
Your order number
A photo of the issue
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How to Request a Refund
To start a refund, contact us at:
support.zenvra@gmail.com
Include:
Your name
Order number
Reason for request
Our team will guide you through the next steps.
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Refund Processing
Once approved, your refund will be sent back to your original payment method.
Please allow 5–10 business days for it to appear, depending on your bank.
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Need Help?
We’re here for you.
If you have any questions, reach out anytime at [support.zenvra@gmail.com] and we’ll take care of you.