Refund policy

We want you to feel confident trying our products. That’s why every order is backed by our 30-day money-back guarantee.

 

If you don’t feel calmer, more focused, or balanced within 30 days of receiving your order, you can request a refund—no stress, no hassle.



30-Day Guarantee


You have 30 days from the date your order is delivered to request a refund.



Who This Is For


Our guarantee is designed to give first-time customers a risk-free way to try our gummies.


One opened product per order is eligible under our satisfaction guarantee

Any additional items must be unused and in original condition



What’s Not Eligible


To keep things fair, refunds are not available for:


Requests made after 30 days

More than one opened product per order

Products not purchased directly from our website

Shipping fees (unless your order arrived damaged or incorrect)



Damaged or Incorrect Orders


If your order arrives damaged or incorrect, we’ll make it right.


Please contact us within 7 days of delivery with:


Your order number

A photo of the issue



How to Request a Refund


To start a refund, contact us at:


support.zenvra@gmail.com

 

Include:

Your name

Order number

Reason for request


Our team will guide you through the next steps.



Refund Processing


Once approved, your refund will be sent back to your original payment method.


Please allow 5–10 business days for it to appear, depending on your bank.



Need Help?


We’re here for you.


If you have any questions, reach out anytime at [support.zenvra@gmail.com] and we’ll take care of you.