📦 Shipping Policy

🚚 Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Once your order is processed, it will be shipped immediately.

Please note: During high-demand periods, processing may take slightly longer.

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🌎 Shipping Times

United States:

Estimated delivery time: 5–10 business days

International Orders:

Estimated delivery time: 7–15 business days

Shipping times may vary depending on your location and carrier delays.

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📦 Order Tracking

Once your order ships, you will receive a tracking number via email within 24–48 hours.

You can use this to track your package in real time.

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⚠️ Delays & Issues

We are not responsible for delays caused by:

Carrier issues (USPS, UPS, etc.)

Weather conditions

Incorrect shipping addresses

If your package is delayed, we recommend contacting the carrier directly first.

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📍 Incorrect Address Policy

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly entered addresses.

If you notice a mistake, contact us within 12 hours of placing your order.

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📬 Lost or Stolen Packages

If your tracking shows “Delivered” but you did not receive your package:

Check with neighbors or your local post office

Contact the carrier

We are not responsible for lost or stolen packages once marked delivered.

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📦 Split Shipments

In some cases, your order may arrive in multiple packages to ensure faster delivery.

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💬 Need Help?

If you have any questions about your order, contact us at:

📧 support.zenvra@gmail.com